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FAQ

Do you provide International delivery?
Yes, we offer international delivery services to our customers. Please note that shipping times may vary depending on the destination country, and price  will be calculated on each order according to destination and weight of package. If you have any questions or concerns about our international delivery services, please don't hesitate contact us.
Do you accept commissioned projects?
Yes! Great to hear that you are interested in commissioning a project with us! AliArt & Co is ready to bring your vision to life. Please send us a message with more details about your project, and we will be happy to discuss it further and provide you with a quote.
What forms of payment do you accept?
We accept all major credit cards, including Visa, Mastercard, Express, and Discover We also accept payments through PayPal, Venmo, Cashapp, Zelle and Affirm. If you have any questions concerns about payment, please don't hesitate to contact our support team
Do you offer installment payment plans?
Yes, we offer payment plans. Our payment plans vary depending on the product, and we offer different payment options to fit your needs. If you're interested, please contact us to set up the payment for your desired painting or Ali Merch. If you have any questions concerns about payment, please don't hesitate to contact our support team
Can your artwork be made into other AliArt merchandise, like coasters?
Yes, we offer various merchandise options for our artwork, including prints, coasters, magnets and pins. If you're interested in a specific merchandise item, please contact us to commission

How do I track my order?
As soon as your order is shipped, we send you a confirmation number, so you can track your package.
How much is shipping?

At AliArt & Co. we are proud to offer FREE shipping on all orders within the US, so you can get your hands on your next AliArt without any extra cost. 

For our international customers, we also offer shipping options, with rates calculated based on the destination and weight of the package. With our convenient shipping options, you can have your order delivered straight to your door, no matter where you are in the world. If you have any questions, please feel free to reach out. 

Turnaround times

As soon as your order is placed, it takes time for your wonderful work of art to reach its final destination, we strive to send our orders within 7-10 business days. However, we do ask our dear patrons to be patient with us, sometimes there are shipping issues we run into. But we do our best to update you in your order!

 

If you commissioned a special painting, Ali does her best to ensure the turnaround time is fast! But a work of art takes time, so please be patient. Ali will update you on the progress of the masterpiece that will soon light up your home! If you still have questions regarding our turn around times, hit us up!
 

What is your returns policy?

Unfortunately, do not accept returns or offer refunds for our products or services. We strive to provide high-quality products and services, and stand behind our work.

If your PRINT gets damaged because of shipping, please take some photographs as soon as you get your package and contact us ASAP. We will do our best to accommodate special circumstances of replacing a damaged PRINT.

If you any questions or concerns about your purchase, please don't hesitate to contact our support team, we'll do our best to address your concerns.

 

Why don't you offer refunds?

Due to the nature of our business, we are unable offer refunds for any products or services purchased
 

Features

Exceptional Quality

World-Wide Shipping

FREE Shipping in the US

Payment Plans Available

Multilingual Functionality

First-Rate Materials

Commissions  Available

What can I create for you?

Commission your next AliArt, schedule your meeting today. Or feel free to send me a message at aliartshoptx@gmail.com 

Let's create something beautiful!

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